On the Job Training for Managers & Supervisors

EXECUTIVE SUMMARY

• 3 day, information packed training program

• Designed for organizations with no formal training department

• Provides managers and supervisors with the basics of developing and presenting quality, on-the-job training (OJT) programs to their employees

• Each participant will conduct a 15 minute On-The-Job training presentation of their choice, which is evaluated and critiqued by the instructors and peer participants

COURSE OVERVIEW

This 3 day program is designed for organizations with no formal training department to provide managers and supervisors with the basics of developing and presenting quality on-the-job training (OJT) programs to their employees. At the end of this course, participants will be able to thoroughly prepare for and conduct an effective on-the-job training program according to training principles discussed and practiced in class and the Instructional Systems Design Model of Training and Development. At the end of the training session, students must be prepared to conduct a 15 minute On-The-Job Training presentation in class to their peers on a subject of their choice. This presentation will be evaluated and critiqued by the course instructor as well as by student peers.

COURSE BENEFITS

Our On the Job Training for Managers & Supervisors Program helps people in your organization:

• Increase employee skills
• Enhance training skills of managers & supervisors
• Quantitatively define the changes that should occur when employee training is conducted properly
• Overcome communication barriers and reduce conflict
• Be able to build an effective structured on the job training program
• Learn to create an Individualized Learning Plan

COMMENTS FROM COURSE PARTICIPANTS

"Your program really helped to enhance my training skills within my department"

John Stephenson, Texas Guaranteed Student Loan Corporation

"Now I have the skills to teach new people as they come into our organization"

Glen Jackson, Texas Food Bank

"Tim really put together a great OJT program to enhance our skills!"

Robin Kather, Texas Guaranteed Student Loan Corporation

PROGRAM OBJECTIVES

At the end of this presentation of, "ON THE JOB (OJT) TRAINING CONCEPTS FOR MANAGERS & SUPERVISORS", participants will:

• Be able to define Training in a broad and narrow sense.
• Be able to list and define the three Components of the Training Process.
• Be able to list and define the three types of changes that occur when training is conducted properly.
• Be able to define and discuss Structured On The Job Training.
• Be able to list and discuss the differences between On the Job Training and Classroom training.
• Be able to determine when Classroom or On The Job Training is more appropriate.
• Be able to list and discuss the advantages and disadvantages to On The Job Training.
• Be able to list and describe the roles, skills, actions and characteristics required to become effective trainers.
• Be able to list and describe the techniques to create and maintain a positive learning environment.
• Be able to list, define and discuss the two Adult Learning Styles.
• Be able to list, define and discuss the two ways in which adults Process Information.
• Be able to list, define and discuss the conditions under which Adults learn best.
• Be able to prepare an initial Training Modification Planning Sheet to improve their training.
• Be able to describe and list the Eight Steps To Successfully Prepare For Training.
• Be able to define and discuss and create a Training Plan.
• Be able to define and discuss and create an Individualized Learning Plan.

COURSE LENGTH AND LOCATION

This program is conducted in a 3 day format. We can do the course at your location or at an off site conference facility. At course completion, each participant will conduct a 15 minute On-The-Job training presentation of their choice. This presentation will be evaluated and critiqued by the instructor and peer participants.

PROGRAM TOPICS

SECTION 1 - Basic Principles of Training

• Overview of the OJT Process
  
• OJT vs Formal Training
  
• Sixteen Basic Skills Employees Require
  
• Training Practices Most Widely Used
  
• Basic Training of Training Basics
  
• Training Defined and Examined
  
• Components of the Training Process

SECTION 2 - Adult Learning Theory

• The Training Process
  
• Four Levels of Learning
  
• Learning Styles
  
• Information Processing
  
• Learner's Perceptions
  
• Adult Learning Conditions
  
• The Trainer
  
• The Positive Learning Environment
  
• Methods of Training
  
• The Instructional Systems Design Model of Training

SECTION 3 - The Training Analysis Phase

• The Analysis Phase
  
• Training Needs Analysis
  
• Job Analysis
  
• Task Analysis
  
• Organizational Analysis
  
• Audience Analysis
  
• Other Analysis Considerations in Training

SECTION 4 - The Design & Development Phase

• Organizing On-The-Job Training Programs
  
• Determine the Purpose of Training
  
• Determine Learning Objectives
  
• Designing Your Training Plan
  
• Developing the Individualized Learning Plan
  
• Develop and Obtain Required Training Materials

SECTION 5 - The Implementation Phase

• Implementation Phase Defined
  
• Six Steps of Effective On-The-Job Training Preparation
  
• Know Job, Tasks & Materials To Be Trained
  
• Begin Preparing How to Teach
  
• Prepare a Lesson Plan
  
• Prepare a Training Checklist
  
• Prepare the Training Area
  
• Conduct Training Rehearsals

SECTION 6 - Effective Training Delivery

• The Three Segments of a Training Session
  
• Essential Delivery Skills
  
• Opening the Training Session
  
• Managing the Middle of a Training Session
  
• Communication and Presentation Skills (Verbal & Non-verbal)
  
• Interpersonal Skills
  
• Facilitation Skills
  
• Effective Use of Questions & Answers
  
• Essential Management Skills
  
• Closing the Training Session

SECTION 7 -The Evaluation Phase

• The Evaluation Phase Defined
  
• Ten Reasons to Evaluate Training
  
• What Areas Should Be Evaluated?
  
• Five Levels of Evaluation
  
• Evaluate Methods
  
• Feedback